Returns & Exchanges

Returns & Exchanges

We want you to love your Periwinkle Collection purchase. If you would like to request a return or exchange, please contact us within 7 days of delivery. Return requests must be approved before an item is mailed back.

To be eligible for a return, an item must be unused, unworn, unwashed, and in its original condition. Because our pieces are handmade, slight variations in pattern placement and finishing are part of their handmade character and are not considered defects.

Items that cannot be returned

Custom or personalized items, gift cards, and items marked final sale or clearance are not eligible for return unless they arrive damaged or incorrect.

Return shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable unless the return is due to our error.

Refunds

Approved refunds are issued to the original payment method after the returned item is received and inspected. Please allow your bank or card issuer additional time to post the refund.

Damaged or incorrect orders

If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery and include photos of the item and packaging so we can make it right.